Frequently Asked Questions

  • What if I arrive outside the posted, normal business hours for check-in or check-out? Inadequate "down time" can cause a variety of problems for our guests, including: nervousness, destructive behavior, poor appetite, diarrhea, etc. Our rest periods are therefore a crucial part of maintaining a stress free atmosphere. Since we are an owner operated 7 day a week, operation, it allows us time for relaxation as well! All pick-ups, drop offs and kennel tours are by appointment only.
  • What if my dog requires medication? Simple medications are no additional cost and are considered any medication put in the dog's food. Administering medications of any kind are an additional daily fee.
  • Can I bring my dog's bed and toys? We supply Kuranda dog beds for all our guests but you are welcome to bring additional bedding if you like. Toys are ok too.
  • Do I bring my pet's food? Yes. It is better if you bring your pets own food to prevent any stomach upset.
  • What vaccinations does my dog need? We require that all dogs be current on Rabies and Parvo/Distemper. We strongly recommend that dogs have a current Bordatella vaccination as well. Please bring proof of vaccinations with you when checking in.


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